About Us

Michael Citron, CEO

Michael B. Citron is an internationally known public speaker and author. He lectures for professional associations worldwide. Michael is a serial entrepreneur who is dedicated to living the American dream, and helping others to do the same. His role as CEO of DisputeSuite.com has placed him in the spotlight of the credit repair industry. DisputeSuite is the largest provider of technology and education services to the industry, and has been a catalyst to the forward movement to standardize the credit repair industry.

Stigmas associated with credit repair along with organizational and educational issues have not only become a passion for Michael, they’ve become a mission. Michael’s role at DipsuteSuite.com does not lie solely in the software. Michael offers DisputeSuite members education and consulting services. Educating business owners, creating a higher standard and establishing an authority to regulate the industry have developed into newfound goals of Michael and DisputeSuite. Michael feels with the right tools and the proper education the stigmas associated with the credit repair industry can be permanently discarded.

Michael is a recognized expert in the financial services industry, he has authored numerous publications, books, articles and training manuals. Michael is regularly featured expert on television and radio programs including ABC, CBS, NBC, and FOX.

Michael has shown continued enthusiasm to share his marketing and credit expertise to DisputeSuite members. Members embrace his strategic and creative approach to marketing and business management. He is known for quickly identifying problems with businesses along with permanent solutions. Problems that plague the credit repair industry have become a passion for Michael.

Prior to his role in launching DisputeSuite, Michael had been involved in several other enterprises, including automotive services, import/export, real estate development. Michael also founded wholly owned mortgage banking institution which serviced a portfolio of greater than $50 Million in assets. Whether launching and managing a multi-million dollar business, consulting for a Fortune 500, or a one man operation, Michael is known for taking a step back, and thinking outside the box. Companies and individuals around the globe rely on his keen vision identifying what was previously thought as unidentifiable!

Michael lives in the Tampa Bay area with his best friend and wife Nicole, his son Nicolas, and their youngest son Prince ( a King Charles Cavalier, that’s treated better than a baby). He enjoys spending traveling and spending time with Nicolas’ sports activities. Sunday is always family day for Michael, as he spends hours each Sunday’s enjoying a passion of fine dining, by cooking for family and friends.  

Edward Jamison ESQ. – Director of Education and Training

Commonly referred to as the brainchild of the credit industry, Edward has been in the Credit Repair industry since 2000, and launched CRM in 2004. He recognized the industry had no formal training, education or technology available, so he immediately launched the creation of a system to educate members in the industry on how to ethically operate a credit repair business. His system was widely recognized as the platinum choice in education for those entering the industry.

In addition to being considered the attorney of choice for credit matters at companies such as Platinum Capital, Washington Mutual, Merrill Lynch and numerous law firms, Edward is certified by the State Bar of California and the California Department of Real Estate to provide continuing education and regularly conducted credit seminars around the country for lawyers, accountants, mortgage brokers, financial planners and real estate professionals.

Edward has been featured as a credit Expert on NBC, CBS, FOX, The Wall Street Journal, The Mortgage Market Guide, Mortgage Planner Magazine, The Mortgage Press, The Scotsman Guide, Broker Banker Magazine, and many more.

In mid 2010, after create credit repair industry had treated him very well for the past 10 years, his interests broadened to a global market. With a once competitor DisputeSuite.com entering that same global market simultaneously, it became obvious to him that something had to happen to ensure the continued positive movement for the Credit Repair Industry in the US and abroad.

In Mid 2010, Edward engaged in negotiations with Credit Repair Software giant, DisputeSuite.com. With the knowledge and technology of both forces it quickly became obvious that the opportunity of working together was far more beneficial than separate. Edward agreed his best role to continue serving the industry was to accept the position of Director of Credit Education and Training for DisputeSuite.com. Edward is excited to be rid of the day to day struggles of running a business, so he can focus on his passion of providing training and education to industry members.

John Ulzheimer - Consumer Education and Training Team

John Ulzheimer is a 20-year credit industry insider with time at Equifax, FICO and Credit.com.  He is twice FCRA certified, an accomplished author, educator, expert witness and recognized authority in the credit industry.  Since 2007 he has been interviewed and published over 1,000 times and appears constantly on television and radio shows, and national print and online media.  He is the credit blogger for Mint.com and a contributor for the NFCC’s financial blog.

He is also a highly sought after expert witness for FCRA, FDCPA and other credit related litigation with over 90 cases in the past 5 years.

 

After leaving FICO, John realized it was time to leverage his unique knowledge and he began helping consumers to overcome the credit puzzle, a battle he still fights today. He will be hosting a number of sessions at the Boot Camp and will cover credit scoring, FCRA and FDCPA as only an insider can.

 

Since 2007 John has helped CreditCRM and DisputeSuite with their consumer education and credit scoring trainings.  He regularly appears on DisputeSuite seminars and tele-training events and is a valued member of the DisputeSuite training team. 

Nicole Citron, Chief Financial Officer

With a BA in Political Science and a Masters Degree Financial Management, Nicole certainly keeps Mike on his toes. Nicole’s no B.S. approach to dealing with business issues is one of core strengths of DisputeSuite. Nicole puts up with Mike’s long work hours without complaint and is excited to dive in to help with any new projects. Mike and Nicole enjoy traveling the world and dedicating as much time to their son Nic as possible.

Kerry Lutz Esq - Contributing Attorney

Kerry has greater than 30 years of experience in business and practicing law. His senses are always in tune to the credit world, and we're proud to have him on our side. Kerry has been on both sides of the fence related to credit, his "prior life" in the collections recovery world, his firms assisted in over $350 million in recoveries. His work has been featured in the Wall Street Journal as well as other publications.

Kerry is a recognized authority in the legal profession, With well over 250,000 cases under his belt, his knowledge is unmatched. Kerry's role at DisputeSuite is an important one, many of the topics and strategies that are discussed are thoroughly reviewed and researched- once they get Kerry's stamp of approval, then we know we're on the right side! Make sure to keep an eye out for "The Lutz Letter" in our company Blog- Kerry is a prolific writer, and we're ecstatic about his blog contributions.

Michael Luce, Operations Concierge

Michael Luce’ is the operations concierge for DisputeSuite.com. Michael is a customer service and operations expert. At the age of 20 Michael launched his management career by running multi-million dollar branch of a fortune 1000 company. For the better part of 5 years Michael’s leadership and commitment to customer service and operations excellence allowed him to climb the corporate ladder.

In 2008 Michael decided to take a leap of faith in a family business, and Join DisputeSuite. His role was undetermined at the time, but his intuitiveness and keen eye sense for solving problems quickly made his position a valuable one. Michael oversees billing, technical support, software testing, and various web applications. His ability to act as a liaison between management and development teams is vital to the overall success of the organization. If there’s a question you have about DisputeSuite.com he’s likely the person you want to talk to. Michael has helped some of our largest credit repair companies in the U.S. to integrate and utilize the full power of DisputeSuite to help run their business more effectively. You can also hear Michael on the new help videos for DisputeSuite.

Carmen Lopez – Director of Business Relations

Carmen Lopez has been in engulfed in the credit world since 2005. Her career started at Jamison Law Group based of out Los Angeles. As Lead Paralegal for she was in charge of helping consumers to understand credit, and working to improve their credit. Carmen has personally reviewed and audited thousands of credit reports. Her work has touched the lives of countless consumers and assisted in helping to achieve their goals.

Her experience and knowledge of the industry made her the “go-to” resource when the firm launched its CRM product. Carmen’s knowledge coupled with her friendly and caring attitude has helped to propel CRM to the industry standard. While with CRM she has helped hundreds of companies start their own successful and ethical credit repair business. As of October 2010 she has joined forces with DisputeSuite. She is very excited to be part of the team, and proud to say she works for the number one leading provider of credit repair business software and Education Company in the United States.

Brandon Nickelson – Chief Technical Officer

Brandon’s creative mind never sleeps, from the onset of Brandon becoming a part of the development team it became instantly obvious he was a perfect fit. Brandon brings years of knowledge and experience coupled with an in tune sense of “what works today” to truly round out the team. Brandon is also a serial overachiever, he consistently creates unique applications and concepts on his own time- many of these concepts eventually get integrated into DisputeSuite for the benefit of us all. We’re happy to have Brandon as part of the team, and look forward to his continued ingenuity.

George Wisniewski, Software Concierge

As a leader in the wholesale mortgage industry, George consistently exceeded $100 Million yearly in Sales. His ability to show Mortgage and Real Estate Professionals how to vertically integrate their current book of Business into the Credit Industry is unmatched. George believes that building relationships with everyone you come into contact with is an integral part of business, and key to his success at DisputeSuite.com and in life.

George is best known by DisputeSuite clients for his keen ear for voices, and amazing talent of remembering names. George commonly picks up the phone and instantly recognizes his clients’ voices, at Boot Camp’s, by day 3 he has memorized 90% of the attendees names, by day 4, he’s mastered the remaining 10%. George is always happy to walk you through a Demo of our products to help determine your individual needs. George will be there every step of the way to help you through your successes!

Thomas McCain- Solutions Concierge

With 10+ years experience in financial services (Fortune 500 companies) and 10+ years of experience in Client Relations- we were excited to see Thomas join our team in 2010. His years of experience have turned him into an expert problem solver and trusted asset for us, and YOU. Thomas truly believes in taking his time and ensuring that the right solution be found for everyone he interacts with. Our excitement for bringing Thomas on the team was definitely called for, he immediately integrated with our processes, and instantly became part of the DisputeSuite family. We look forward to Thomas’ bright future with the organization! Thomas is know by the following: “I believe that service after the sale is the most important part of the sales process”

Ethan Winters- Development and Design Talent

We’re proud to have Ethan as part of our development team. He is a talented web developer and online marketer. Raised on Massachusetts North Short (but we don’t hold that against him). Ethan has part of the CRM team since 2005. He joined the team after finishing his undergraduate degree from the Claremont Colleges in Claremont, CA. His primary focus is on ensuring the highest level of quality in all aspects of the system and training. Ethan is responsible for many aspects of your experience with us, and we’re glad to have him in that role.

Marlon Montebon - Technial Support Response Team

Marlon is a leader in quickly responding and resolving technical and customer support issues. With an extensive background in customer service and technical support his knowledge and insight is helpful to all Disputesuite users. Marlon has spearheaded our "Knowledge Base" Project and will be directly responsible for keeping the new resource up to date for all members. We're happy to have a expert like Marlon on the team!

Al Wong- Senior Systems Architect

Since 2005 Al, has was the original developer of the CRM software platform. His 20+ years of experience in programming has ensured only the highest level of quality in all aspects of the application. In the late 80’s Al worked on Chipsoft’s “TurboTax” program, turning the individual program into a professional version for CPA’s (Note: Intuit now owns TurboTax). One of the highlights of Al’s career was his work on the NASA’s Magellan project and Mars Future Studies Project with the Imaging Radar Group. At DisputeSuite, we figured if he’s good enough for NASA- we’re ecstatic to have him on our team- and we were right. We’re glad to have AL on the team, he is the lead on some breakthrough projects we’re working on here at DisputeSuite… more details to come!

Ryan Morales - New Member Advocate

Ryan is usually one of the first people you will interact with here at DisputeSuite, his primary responsibility is to ensure everyone that interacts with us get the right information in the shortest amount of time. He quickly responds to emails, support requests, and information requests. Consider Ryan your personal concierge here at DisputeSuite - if he can't help you, he'll connect you with the best resource that can! Many of you may recognize Ryan from the Bootcamps, where he originally interned for us, now that he's graduated college, we're happy to have him on our team full time.