DisputeSuite makes it easy to create, track, and manage the dispute process in simple steps.
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Dispute letter workflow
DisputeSuite makes it easy to create, track, and manage the dispute process in simple steps. Once letters are created, they are stored under the Pending Print until you print them. Once letters are printed, they will move to the Active letters section and remain there until results are entered. Once results are entered for a letter, the letter is moved to Archived letters and the letter status is now complete. This workflow process makes it extremely easy to track each customer’s dispute letters and progress.
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Dispute tracker allows the recording of dispute results. Once you receive mailed in updates from your customers, simply enter in the results.
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Track and record dispute results
Dispute tracker allows the recording of dispute results. Once you receive mailed in updates from your customers, simply enter in the results. You can mark accounts as verified, deleted, corrected and more. With the original status next to the results status, it is easy to see a customer's progress. Also, when results are entered in, the credit report will adjust to show the result so you can easily see whether a credit report item has been deleted or repaired or whether it is still negative. The results will automatically display in the customer portal. |
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Create follow-up letters in seconds! Perfect for next round disputes and procedure requests.
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Create follow-up letters in seconds!
After you enter in dispute results for a letter, you can select Save and Dispute Remaining. It will automatically create a follow-up letter with any remaining items that have not been marked as repaired or deleted. This makes procedure requests and follow-up letters super fast! For example, let’s say you have a letter with 4 items disputed and 2 were deleted and the other 2 were verified. The follow-up system will automatically create a letter listing the2 items that were verified and leave out the 2 that were deleted. |
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The built-in tracking system shows important info for each dispute letter.
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Stay on top of dispute letters
The built-in tracking system shows important dates concerning customer disputes, such as when results are due back, when follow-up disputes should be created, when letters were mailed out, and more. Configure DisputeSuite to flag past due dispute results. By law companies have a set amount of time to respond to a dispute letter. You can now stay on top of customers' past due results. |
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List of all letters created for customer
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Print and letter management
Easily preview client dispute letters with the ultra fast print preview feature. Print dispute letters at your leisure with the Pending Print feature. Letters are stored in a central database and can be previewed and printed at any time. The multi-user online application allows letters to be created at one geographical location and printed at another such as a print center. Archived print provides a complete history of dispute letters created for each customer. The letters are stored in the database and marked with the date they were printed, who the dispute went to, and the letter status. |
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